Privacy Policy for HydroClara
Effective Date: January 1, 2025
Welcome to HydroClara ("we," "us," or "our"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit hydroclara.club. By accessing or using our AI-enabled smart climate systems website, you agree to the terms of this policy.
1. Information We Collect
- Personal Data: Name, email address, postal address when you register or request services.
- Device Information: IP address, browser type, operating system, and usage details.
- Sensor & Usage Data: Climate control preferences, system performance logs, and related telemetry.
- Support Communications: Records of your inquiries and correspondence with our support team.
2. How We Use Your Information
We use your information to:
- Provide and maintain our services.
- Improve system performance and develop new features.
- Personalize your experience and deliver relevant updates.
- Respond to your inquiries and provide customer support.
- Comply with legal obligations and protect our rights.
3. Cookies and Tracking Technologies
We employ cookies, web beacons, and similar tracking technologies to enhance user experience, analyze trends, and administer the website. You can manage or disable cookies through your browser settings; however, some features may become unavailable.
4. GDPR Privacy Rights
If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):
- Access: Request a copy of the personal data we hold about you.
- Rectification: Ask us to correct any inaccurate or incomplete data.
- Erasure: Request deletion of your personal data when it is no longer needed.
- Restriction: Ask us to limit or cease processing of your data.
- Data Portability: Obtain and reuse your data for your own purposes across different services.
- Objection: Object to our processing of your data on grounds relating to your particular situation.
To exercise any of these rights, please Contact Us. We will respond within one month of receiving your request.
5. Data Security
We implement appropriate administrative, technical, and physical measures to protect your information against unauthorized access, loss, alteration, or disclosure. While no method of transmission over the internet is completely secure, we strive to maintain the highest level of security.
6. International Data Transfers
Your information may be processed in Canada or other countries where we or our service providers operate. We ensure that appropriate safeguards are in place to protect your data in compliance with applicable laws.
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Children’s Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a minor, we will delete it promptly.
9. Third-Party Services
We may share data with third-party vendors that support our operations, such as analytics and hosting providers. Those parties are contractually bound to protect your data and may not use it for other purposes.
10. Changes to This Policy
We may update this Privacy Policy periodically. The "Effective Date" at the top will reflect the latest revision. Your continued use of the site signifies your acceptance of any changes.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please reach out to us:
HydroClara
301 Front St W, Toronto, ON M5V 2T6, Canada
Phone: +14164632795
Business ID: 535348565
Contact Us